But
that doesn’t mean all learning is always good for organisations. This is basic economics. Organisations have scarce resources, and need
to make difficult decisions about what to spend their money on – what activities
will add most value?
Ignoring
this basic economic principle is the reason why expenditure on training is
often wasted. I’m reminded of the
marketing manager who knows half of his advertising budget is wasted – he just
doesn’t know which half. Organisations
often undertake training as little more than a matter of faith – they know it
ought to be good for them, but they’re not sure exactly why, or to what extent. This means the organisation can’t tell
whether they’re best spending money on training, or better spending it on something
else that might impact more on performance and results.
This
is one of the reasons why Dr Alasdair Rutherford and I set up Airthrey, the
learning evaluation solutions business, two years ago. We wanted to help organisations work out
whether training is working for them, and what parts of their training budget might
be wasted. Thus the message not to waste
money on training, but to find ways to measure (or otherwise accurately judge) the
contribution training makes, and so target scarce resources for training more effectively.
Airthrey’s
flagship programme, Learning Evaluation Action Development (LEAD), is a means
for organisations to work this out, using the best techniques available, with
support from their peers, with the best resources on the subject, and with tuition
from Alasdair and me. It’s not another
training course, but a form of supported consultancy, by the participating HR/L&D
professionals themselves. It works really
well, and I commend it to you.
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