When
people ask me the difference between leadership and management, I ask them to
consider the difference between management and governance. Not that I’m equating governance with
leadership, but I think this is a good place to start. Management is essentially about
administration, while governance is about oversight of an organisation’s
work. Once this is clarified, it’s
easier to talk about leadership.
(As
an aside, what is “operational management”? Surely this is tautology? To test
it, what is the opposite?
Non-operational management? That
makes no sense. Sometimes operational management is contrasted with strategic
management, but this is not correct, as you can reasonably have strategic
operational management, and in any case, the opposite of strategy is tactics,
not operations.)
Senior
managers and non-executive directors (sometimes non-remunerated) have a
leadership role in organisations, to provide vision, articulate strategy, and
oversee the organisation’s work (this is leadership in governance). Managers include leadership as part of their
role, as they are expected to lead, influence and inspire people, alongside
their other responsibilities for managing resources, etc (this is leadership in
management).
And
anybody and everybody else can exercise leadership too. Respected co-workers –
perhaps, but not necessarily, those with greater experience – often fulfil a
mentoring role, and provide leadership.
The most junior, and inexperienced, employee can demonstrate leadership
in individual instances, perhaps well beyond their usual day-to-day
responsibilities.
The
military are familiar with the concept of leadership in the field being offered
by non-commissioned officers and by the rank-and-file. And I once listened to Sir Alex Ferguson
going through the England football team, picking out nearly every member of it
as a leader. Team sports give us many examples of leadership from those other
than the designated leader (the coach, the captain, etc). Politicians from the
cabinet to the backbenches of local councils demonstrate leadership. Trades
unions throw up workplace leaders outside the management structure. And
communities find leaders among volunteers when the situation demands it. We’ve all heard about “natural leaders”, who
are not in leadership roles. Leadership is everywhere.
We
all lead; or we all can lead. We lead by vision and by example: we show the way
and we lead the way. Everyone can be a leader, given the right combination of
their personal qualities/skills and a relevant situation to apply them.
So
leadership is a subset of management, in terms of the skills and
responsibilities of managers, but it’s also a broader concept. And it’s not just for top management.
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